HQ WMS SOP Library
The canonical source of truth for warehouse operations procedures at HQ.
Every move, adjustment, return, and pick has a documented procedure — and the procedure lives here. If you're doing something that isn't documented, either the SOP is wrong (revise it) or the procedure is wrong (stop and ask). Don't paper over the gap.
Who this is for
Floor staff — look up what to do, follow the numbered steps, escalate when you hit something that doesn't fit. Mobile layout is tuned for Zebra TC22 scanners; the sidebar collapses automatically below 996px.
Managers — weekly and monthly review tasks are called out in each SOP's §6 (Audit & compliance). Quarterly governance checks live in WMS-000 §6.
Authors — start from the template, read WMS-000 for naming and review cadence, then open a PR. Never author from memory — shadow the procedure first.
How SOPs are organized
SOPs are grouped into series. The series code appears in the Document ID:
| Series | Code | Range | Covers |
|---|---|---|---|
| Foundations | — | 000 | Governance, template, this page |
| Receiving & Putaway | REC | 100 | Inbound goods, PO receipts, putaway |
| Inventory | INV | 200 | Unit moves, adjustments, damage, counts |
| Outbound | PICK PACK SHIP | 300 | Picking, packing, label creation |
| Returns | RET | 400 | Customer return intake, disposition |
| Work tasks | TASK | 500 | Task assignment, reassignment, audit trail |
| Audits & incidents | AUD | 900 | Cycle counts, shrinkage, incidents |
Full naming and numbering rules: WMS-000 §4.1.
Printing a floor card
Any SOP page renders as a clean one-pager when printed. Open the SOP, press Ctrl+P, choose Save as PDF — the sidebar, navbar, and footer are stripped automatically, and the doc ID stamps into the bottom margin.
Laminate the print. Tape it at the station. When the procedure is revised, reprint.
What's here today
See the landing page for a live inventory grouped by series. Current coverage:
- WMS-000 — SOP Standards & Governance (Active)
- WMS-INV-001 — Inventory Unit Management & Activity Log (Active)
Gaps in other series are real gaps — procedures happening on the floor with no written SOP. Flag them in #warehouse-ops and they'll be prioritized.